The word “library” in this policy shall refer to both Iola Public Library and the Southeast Kansas Library System. The library uses social media to increase awareness of and accessibility to its programs, resources, and services, and to encourage engagement and the exchange of information on book and library-related matters. The library’s social media sites are not intended to be traditional public forums for the general exchange of ideas and viewpoints, but a limited public forum for these purposes.

Guidelines for the library’s social media accounts
Library employees may post information which conforms to the purposes of the library’s social media accounts. Posts should be identified as being from the library, not the individual. In cases where “I” or other personal pronouns may be appropriate, the poster’s name should be added following the post.

Employees may comment on, like, or otherwise respond to posts on the library’s social media as individuals from their own social media accounts if such posts are otherwise within these guidelines.

Confidential work-related matters, or any information which is not designed to be shared with the public, should not be discussed through social media. Posts should not reference library patrons without their consent.

Employees should present content in a professional manner and should check facts, cite sources, avoid copyright infringement, present balanced views, acknowledge and correct errors and check grammar and spelling before posting.

Comments are welcome on the library’s social media sites. The library reserves the right to remove posts which contain any of the following:
• Obscene or racist content
• Personal attacks, insults, or threatening language
• Potentially libelous statements
• Private, personal information published without consent
• Comments or hyperlinks which are not related to the discussion
• Organized political activity
• Spam

The library retains the right to reproduce comments, posts, and messages in other public venues.

Guidelines for employees’ social media accounts
Employees should not represent their statements on social media as reflective of official library policy or position. When commenting on library matters or in any way identifying themselves as a library employee, a disclaimer should be added such as “Views expressed are mine and not the library’s”.

Library posts may be shared on individual social media accounts. No other use of library logos may be used without express permission of the library director.

Employees should not establish an online presence and represent it as a library sponsored or affiliated entity.

Confidential work-related information and other content prohibited under the guidelines for the library’s social media accounts also should not be posted on an employee’s individual social media accounts.
Adopted by the library board 5-3-18; reviewed 1-4-21